Emirates NBD says it is honoured to have won four awards at the recent Banker Middle East Industry Awards in the UAE.

The local bank was voted Best Bank – Middle East, Best Bank – UAE, Best Retail Bank – UAE and Best Investment Bank – UAE in recognition of its outstanding financials for the year ending 2015 and breakthrough innovations in digital banking at the Banker Middle East Industry Awards’ gala dinner, organised by CPI Financial last month in Dubai.

In addition, the bank was also recently awarded, ‘Best SME Card’ for its Business Rewards Card and ‘Best Wealth Management Service/Proposition’ at the 2016 Banker Middle East Product Awards in the UAE, also organised by CPI Financial in February.

Suvo Sarkar, Senior Executive Vice President & Group Head – Retail Banking and Wealth Management, Emirates NBD said: “We are honoured at the immense recognition that Emirates NBD has received at the Banker Middle East Awards this year. The bank’s focus on delivering a superior customer experience within all our divisions as well as our futuristic thinking in terms of banking technology deservedly makes Emirates NBD the best bank in the country and the region.” 

As part of the bank’s strategy of investment in digital initiatives to improve customer engagement and experience, Emirates NBD recently launched the next generation of interactive teller machines and expanded its mobile banking app with new products and features such as instalment plans and instant loans. The bank has also launched a  tablet banking app which enables branch service ambassadors, acting as ‘timesavers,’ to fast track customers from the queue and service specific requests instantly on the tablets using the customer’s digital signature for verification to process transactions. Emirates NBD was ranked 17th globally amongst banks by Financial Brand for Social Media in Q1 2016.

Ahmed Al Qassim, Chief Executive Officer, Emirates NBD Capital (EmCap) commented: “We are honoured to be recognised by Banker Middle East for our capabilities in capital markets. The bank’s investment banking unit has had an exceptional year as EmCap acted as the joint lead-arranger and book-runner for loan syndication and capital market transactions aggregating $41 billion in 2015 and we look forward to continuing to enhance our value proposition by providing innovative fund raising solutions to clients.”