The five-star Ritz-Carlton, Riyadh has received a 2017 TripAdvisor Certificate of Excellence. 

The palatial hotel in the Saudi capital has also received the same distinction for two of its restaurants: namely, Al Orjouan, an all-day diner and Hong, serving traditional Chinese cuisines.

The Certificate of Excellence is awarded on the basis of quality, quantity and reviews submitted by travellers on the travel planning and booking website over a 12-month period.

To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five and a minimum number of reviews. 

Recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.

Heather Leisman, Vice President of Industry Marketing, TripAdvisor said: “TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers. This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the right property at the right price.”

Gerrit Graef, General Manager, The Ritz-Carlton, Riyadh, said: “It is with great pride and honor to be distinguished with yet another Certificate of Excellence award by TripAdvisor. Recognising not just our hotel but two of our restaurants are even more gratifying. We’d like to thank all of our guests who took the time to complete a review on TripAdvisor. As of June 2017, the hotel breaks the five-hundred mark of guests’ reviews and this won’t be possible without the significant effort of our valued customers to provide their experiences out of their stay at the hotel.”

Early this year, The Ritz-Carlton, Riyadh was also awarded a Travelers’ Choice Award, determining the property’s rank among the top hotels in Saudi Arabia. 

Traveler’s Choice Awards are the highest accolade presented by TripAdvisor and in highlight the world's top properties based on the millions of reviews and opinions collected in a single year from travellers around the globe. 

The hallmarks of Travelers' Choice hotel winners are remarkable service, value and quality.